At [Your Website Name], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund Policy outlines the conditions under which you may request a return, refund, or exchange.
Products must be returned within 14 days of delivery in their original condition, unused, and unopened. Items that have been opened, used, or damaged after delivery are not eligible for a refund. Certain perishable or hygiene-sensitive items may not be eligible for return, and this will be indicated on the product page.
To request a return, please contact our customer support team at [Your Email/Phone] with your order details. Once your request is approved, we will provide instructions for returning the item. Customers are responsible for shipping costs associated with returning products unless the return is due to an error on our part.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5–10 business days. Please note that shipping fees are non-refundable.
If you received a defective or damaged product, you may request an exchange instead of a refund. We will cover the shipping cost for replacement items. Exchanges are only available for the same product unless otherwise agreed.
Certain products, including perishable goods, gift cards, downloadable products, and items marked as “final sale,” cannot be returned or refunded. Please review the product details before making a purchase.
If you have any questions regarding our Refund Policy or need assistance with a return, please contact us:
📧 Email: info@aurafitnutrition.com
📍 Address: Aura Fit Nutrition
Polígono Industrial Las Nieves
Calle de la Industria, 27, 3ª Planta – Oficina 12
28935 Móstoles, Madrid
